StarPoint supervisors link our personnel to our clients. To keep that link strong, there is a supervisor on duty 24 hours a day, 365 days a year. We believe that good communication between our clients and personnel is the key to maintaining the high-quality services we stand by.
About Our Supervisors
StarPoint supervisors maintain complete knowledge of all client facilities.
Supervisor responsibilities include:
- Assigning security posts
- Acting as the liaison between StarPoint’s branch and our client operations
Our field supervisory team regularly conducts unannounced inspections to prevent compliance issues. Findings from these visits are summarized and disclosed to client management.
This is the form our supervisors fill out during visits to communicate with our customers and ensure all security sites are up to our clients’ standards. This enables StarPoint’s management to continuously assess our level of performance and, if necessary, produce a corrective action plan to address and correct potential issues.